At UrbanSparks Digital Institute, we are committed to ensuring that your orders are processed and delivered efficiently.
- Order Processing
- All orders are processed instantly after payment confirmation.
- For digital courses or services, access is granted immediately upon successful payment.
- Delivery of Physical Products
- Any physical products ordered will be delivered within 7 business days across India.
- We partner with trusted courier services to ensure timely delivery.
- Order Tracking
- Customers can track the status of their orders through the User Account Dashboard on our website.
- Lost or Delayed Shipments
- In case of lost items or delivery delays, we encourage you to contact our support team by raising a concern at care@urbansparks.in.
- We will promptly investigate and resolve the issue.
- Contact Us
- For further inquiries, feel free to reach out via email at care@urbansparks.in or call our customer care line.