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At UrbanSparks Digital Institute, we are committed to ensuring that your orders are processed and delivered efficiently.

  1. Order Processing
    • All orders are processed instantly after payment confirmation.
    • For digital courses or services, access is granted immediately upon successful payment.
  2. Delivery of Physical Products
    • Any physical products ordered will be delivered within 7 business days across India.
    • We partner with trusted courier services to ensure timely delivery.
  3. Order Tracking
    • Customers can track the status of their orders through the User Account Dashboard on our website.
  4. Lost or Delayed Shipments
    • In case of lost items or delivery delays, we encourage you to contact our support team by raising a concern at care@urbansparks.in.
    • We will promptly investigate and resolve the issue.
  5. Contact Us
    • For further inquiries, feel free to reach out via email at care@urbansparks.in or call our customer care line.